Frequently Asked Questions

Yes! We offer free shipping on orders over $99 for the continental U.S. and 10 Canadian provinces before shipping and taxes.

For the continental U.S. and 10 Canadian provinces, we have a $9.99 flat rate standard shipping. For international orders, the shipping rate will be calculated during checkout.

For U.S. and international orders, are planned to ship from Sugar Land, Texas within 24 hours of ordering.

Most continental U.S. orders placed before 12pm CST during the business week will ship same day.

Occasionally during periods of high order volume over the weekend, we experience brief delays with some shipments on Mondays, and some orders may take up to 48 hours to process.

For Canadian orders, we ship once a week on Wednesday or Thursday.

For more information on our transit times, please visit our Shipping Policy.

We are located in Sugar Land, TX just southwest of Houston.

We sell golf balls by the dozen or in a 48 or 96 bucket.

We grade and sort our golf balls into four different qualities: Mint (5A), Mint No Logo (Refinished), Near Mint (4A), and Good (3A). Please visit our Grading Scale for more details.

Since we sell a used product, our prices are largely dictated by our inventory.

Our prices are in USD. For orders shipping to Canada, we charge GST tax.

A recycled golf ball is one that we simply wash, clean and sort for sale.

A refinished, or refurbished, golf ball is one that we send to a factory that has been manufacturing golf balls for over 80 years in the U.S. to recondition the appearance. During this modern process, the golf ball is repainted and receives a new clearcoat to ensure a durable product and look just like new. A refinished golf ball will have no player markings or logos from previous players and will perform like new without any depreciation in performance.

We work with many premium golf courses across the country to retrieve lost golf balls. Some of these courses include PGA Tour sites.

We also buy golf balls from people who have collected thousands and need to get rid of them. If you’re local in the Houston, TX area, you can contact us about selling golf balls if you have at least 1,000 golf balls. Otherwise, the minimum to sell golf balls to us is 5,000.

With today’s technology, balls are manufactured with solid cores and it is very difficult for a golf ball to get waterlogged. Prior to 2000, a golf ball’s core was wound with rubber bands, and sometimes even a liquid core surrounded by rubber, which enabled a golf ball to become waterlogged.

With our monthly retrieval programs with top golf courses, you never have to worry about our recycled golf balls! If you have any concerns, check out our independent testing results on shot distance of our used balls versus new as well as our many satisfied customer and press reviews.

We apologize if you should ever receive an order and not be fully satisfied. We have a 30 Day no questions asked return policy with the following options:

• Return for a full refund or store credit
• Return to exchange for an item of the same or lesser value
• Return for replacements

For more information, please visit our Return Policy.

Please note, any product you return must be unused and in the same condition you received it.